Parking Enforcement Officer [United States]

 

Class Title

Parking Enforcement Officer

Class Code

163

Salary

$4,282.00 - $6,025.00 Monthly

Basic Function

Under supervision, patrols assigned areas of the City to enforce parking regulations, municipal and vehicle codes; issues citations; maintains records and performs related duties as required.

Typical Duties

(May include, but are not limited to, those duties listed below.)

• Patrols an assigned area of the City to observe automobiles, motorcycles, commercial vehicles and other vehicles for parking violations; enforces local regulations and ordinances and State vehicle code laws.
• Marks vehicles while operating specialized equipment.
• Issues citations for expired meters, improper use of specially designated or timed zones or lots, expired registration, improperly licensed vehicles and related violations.
• Answers a wide variety of questions from the public regarding parking and related traffic laws, location of public buildings, parks and other points of interest; interacts with hostile and irate parking violators; responds to complaints from the public.
• Immobilizes and/or arranges for towing of vehicles for delinquent parking citations.
• Maintains daily activity log.
• Conducts parking studies and prepares reports as required.
• Makes minor repairs to parking meters; collects coins if required.
• Participates in parking enforcement programs as directed.
• Performs other related duties that may be reasonably expected as part of this classification.

WORKING CONDITIONS:

Position requires sitting, standing, walking on level and uneven or slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, making repetitive hand and arm movement in the performance of daily duties. The position also requires both near and far vision when inspecting parking violations and entering data into computer. The need to lift, carry and push tools, equipment and supplies weighing up to 25 pounds is also required. Additionally, the incumbent in this outdoor position works in all weather conditions, including rain, hot and cold. The job duties may expose the employee to fumes, vehicle exhaust, dust, air contaminants. The nature of the work requires the incumbent to drive motorized vehicles and work in heavy traffic conditions. Acute hearing is required when providing phone and personal service.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

Minimum Qualifications

The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:

Education and Experience:

• High School graduation or equivalent; and
• Six (6) months of public contact experience which includes customer service.
• Basic computer skills

Knowledge:

• Basic grammar for completing forms and reports and for communicating in a professional manner.
• Basic computer skills
• Usage of handheld mobile network devices (e.g. IPhone, 3G phone, Windows phone etc.)

Abilities:

• Follow verbal and written instructions.
• Understand, apply and explain parking rules and procedures.
• Write clear and concise records, reports, declarations, and citations.
• Work independently with minimal supervision.
• Operate a three-wheel scooter safely and in accordance with traffic laws and rules.
• Inspect all equipment and report all safety concerns immediately.
• Observe and memorize names, places and incidents.
• Learn and perform simple meter maintenance.
• Act in a courteous and effective manner when dealing with the general public
• Learn and memorize City layout, assigned schedules and routes.
• Accurately record necessary information such as license plate, location, and vehicle description.
• Tactfully communicate factual information regarding parking violations and listen to complaints of upset citizens.
• Read, interpret and apply state and municipal ordinances.

Licenses and Certificates

• Possession and continued maintenance of a valid California Class C driver’s license.

OTHER REQUIREMENTS

• Work hours other than 8 a.m. to 5 p.m.
• Work weekends and holidays
• Wear and maintain a uniform.
• Work in all weather conditions.

DESIRABLE QUALIFICATIONS

• Parking experience
• Ability to speak Spanish

Career Ladder

Career Ladder

• Parking Programs Manager
• Parking Services Superintendent
• Parking Services Supervisor
• Parking Enforcement Officer

Class Detail

Reports to: Parking Services Supervisor

Supervises: Non-supervisory

Bargaining Unit: Service

Classification No: 163

Date of Issue: 6/07

Supersedes: 7/89

Update: 3/16

Review: 7/21

SALARY - This classification belongs to the Service bargaining unit and has a nine-step salary range. All classifications in this bargaining unit add an additional wage Step J on 7/14/18 by MOU agreement. Appointment may be made commensurate with experience. The current salary schedule is posted on the City website. See MOU for salary practices.

UNION REPRESENTATION - This classification belongs to the Service Employees' bargaining unit. All employees within this unit are represented by the Service Employees' International Union.

APPOINTMENT - Any candidate selected by the appointing department may be required to pass a pre-employment medical exam administered by a City-selected physician before hire to non-sedentary positions. Prior to starting work, all newly hired employees will be fingerprinted, to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment. Candidates must present documentation verifying authorization to work in the United States and take a loyalty oath as required by the State of California at the time of hire. Appointments to regular positions are subject to a six-month probationary period (unless specified as 12-month by Service Employees MOU) which is considered a part of the selection process. Probationary employees may be terminated without recourse during this period. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.

LEAVE

Vacation – 80 hours/year up to 5 years, 120 hours/year 6-10 years, plus 8 hours for each year after 10 years up to a maximum of 160 hours/year.

Sick – 12 days/year

Holidays – up to 11 days/year
Floating Holidays - 24 hours per year - prorated for part-time

INSURANCE – (available to employee and eligible dependents)

Medical – Depends on plan selected; City generally pays 95% of the cost of coverage (pro-rated for part-time).
Dental, Vision, Employee Assistance Program – City currently pays full cost of employee and family coverage (pro-rated for part-time). Plus an additional $29.50 per pay period.

Life – City provides a $20,000 life insurance policy.

Long Term Disability – City provides a long term disability plan.

RETIREMENT

All new regular employees become members of PERS. Public Employees' Retirement System (PERS) 2% @ 62 (3 year average). Prior PERS membership may affect retirement formula. Employees contribute 9.75% of their salary to PERS on a pre-tax basis. An employee is vested after 5 years of membership. No Social Security is withheld.

ADDITIONAL BENEFITS (not all inclusive)

457 Deferred Compensation Plan

Accident Protection Insurance

Bilingual Pay if required by position

Cancer and Critical Illness Insurance

Direct Deposit

Discount Bus Pass Program

Flexible Spending Plans for Health & Dependent Care

Longevity Pay (after 10 years and 15 years)

In lieu Medical Reimbursement of $200 /month (if not participating in City offered Medical Plan)

Shift Differential

Supplemental Life Insurance

Tuition Reimbursement

The information included in this listing is subject to change and does not constitute an expressed or implied contract. Leaves and most Insurance contributions are pro-rated for part-time benefited employees.

 

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