Destination Specialist [South Africa]


 

Job Purpose:

To successfully quote profitable tour products for existing as well as new clients.

Key Responsibilities:

Sales

  • Secure business and effectively cost products
  • Understand the market and margin control
  • Build up and maintain agent and supplier relationships
  • Source new products
  • Develop own sales strategy to secure more business through existing and new agents
  • Work closely with the team to achieve goals

Operations

  • Quote and design successful creative itineraries and proposals for all market related ADHOC groups, Tour Series

and FIT requests

  • Capture and confirm bookings in Tourplan
  • Negotiate with suppliers for better rates, cancellation policies and FOC’s
  • Find new suppliers that offer a good service and better rates
  • Follow up on quotes that have been sent out
  • Successfully run groups, tour series, and FIT booking
  • Compile welcome pack documents
  • Create co-pilots according to itineraries
  • Handling the 24hour emergency phone
  • Prepare guide documentation and brief guide before travel date
  • Work closely with tour guides whilst on tour

Financial

  • Instruct debtors to raise invoices
  • Reconcile supplier invoices for processing
  • Assist debtor’s clerk with invoicing / collection queries.
  • Reconcile tour guide expense sheets on completion of tours and check guide salary invoices.

Additional responsibilities:

  • Participate in supplier training and workshops
  • Reduce the transaction turnaround time
  • Demonstrate good communication skills and customer care
  • Stay current on events and changes of suppliers and products.
  • Travel on educationals and familiarizations trips

Job Type: Permanent

Salary: From R1.00 per hour

Application Question(s):

  • Please advise what is your salary expectation ?
  • Please advise what is your availability to start?

Experience:

  • DMC: 5 years (Required)


 

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